Patient Accounts Representative- Saint Luke's Systems Office

Saint Luke's Health System
Job Description

“The best place to give care. The best place to get care.” That is the Saint Luke’s vision and, whether in a hospital, clinic, practice or office, our nearly 11,000 employees strive toward that vision every day. Saint Luke’s employees are proud of our rich history and heritage, and that we remain the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who always strive for excellence in patient care.


Job Description?

Performs all billing and collecting activities to manage the accounts receivables for Physician Enterprise Centralized Billing Office (CBO).  Activities include, but are not limited to, charge entry, working claim edits, payment posting, account follow-up activities and reconciliations, resolutions with payors, payment plan or financial assistance coordination, identifying problem trends, and communicating with payors. 


The primary responsibility of this position is denial and no-response follow-up. This individual will be reviewing and appealing denials and underpayments.  Applicant needs to be comfortable with written and verbal communications when appealing based upon medical necessity, contractual obligations or payor policies.  Applicant should be familiar with NCCI edits, incidentals/inclusive, and bundling rules, etc.


This position has flex hours, employee works 5 days a week M-F.  Employee can choose how to work 8 hour days anytime between 6:00-5:30 pm.


*2 years experience in Medical Insurance Follow Up/Accounts Receivables for Physician Billing Preferred. 

*High School Diploma Preferred.


Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. We hire only non-tobacco users.

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