MAGLCC

Director of Facilities

Ronald McDonald House Charities of Kansas City
Job Description

Responsibilities

  • Provide leadership for immediate and long-range operational needs for multiple building facilities, grounds, furnishings and equipment.
  • Ensure all building facilities are well kept and repairs are completed in a timely manner and are performed in compliance with all city, state and federal codes. Ensure that RMHC-KC meets or surpasses all fire safety codes.
  • Facilitate contract negotiations, plans and patrols for the charity’s security.
  • Responsible for all capital improvement projects related to the Family Room, including coordinating FFE delivery and installation, in collaboration with Children’s Mercy.
  • Develop and monitor annual budgets. Plan construction and maintenance work for all operational areas.
  • Forecast, recommend, track, and implement capital improvements and/or operational repairs for all locations.
  • Supervise Facilities Maintenance Team by providing direction, input, performance evaluations, feedback, support, coaching and development.
  • Monitor needs and procure replacement or addition of furniture, fixtures and equipment (FFE) within annual budget. Research and purchase items needed, including gaining any necessary bids and approval for costly items.
  • Oversee all property and grounds care, including vendor management.
  • Direct the recruitment process, interview and selection of well-qualified facilities staff and vendors for housekeeping and facilities maintenance, to ensure clean, safe residences for guests.
  • Maintain up-to-date operations policy and procedure manuals. This includes but is not limited to the inclusion of information related to facility maintenance, security and emergency procedures. 
  • Ensure utilization of the maintenance database to efficiently and effectively create, track and to communicate work orders, preventative maintenance tasks, and the status of capital projects.
  • Responsible for all information technology for the charity-wide systems. This includes creating and implementing IT strategy and coordination of IT infrastructure, such as servers, desktops, phone systems, security systems and user training.
  • Support our families’ comfort and safety within facilities, including testing for and mitigating chemical elements such as radon.
  • Develop and lead the charity’s environmental sustainability efforts
  • Act as primary liaison for Hallmark Crown Garden Team, regularly attend Crown Garden related meetings and coordinate the opening/closing of the garden each season.
  • Lead initiatives within the management team and organizationally that contribute to operational excellence.
  • Monthly attendance at Longfellow Community Association meetings and other local and city government meetings as needed/requested.
  • Orient new employees on safety and emergency protocols as well as provide in-service trainings to staff and volunteers at least annually.
  • Attend board meetings as part of senior leadership team, providing information as requested.
  • Senior level engagement in chapter-wide team building and organizational events as requested.
  • Work collaboratively with the Development team to secure financial and/or in-kind resources that support the operational budget and priorities.
  • Develop and execute additional projects as requested.

Qualifications

  • Bachelor’s degree required with five years of experience in facilities and project management, including executing capital improvement projects. Eight years proficient work experience may be considered in lieu of education.
  • Must possess exceptional leadership and organization skills, dynamic communications skills using effective tools and techniques and engaging public speaking skills.
  • Must be a strategic thinker, comfortable with negotiations, successful in building relationships and skilled at managing people and managing through change.
  • The ability to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • The ability to develop new and unique ways to improve operations of the organization.
  • Proficient use of a variety of computer applications such as Microsoft Word, Excel, PowerPoint, as well as an ability to quickly learn and operate agency databases, applications and spreadsheets.
  • Demonstrated track record of accomplishments and growth in previous roles.
  • Ability to make effective decisions, delegate and set priorities.
  • Ability to foster a cooperative, positive, team-oriented environment that attracts and motivates a diverse, competent staff.
  • Compassionate and caring individual, aligned to our mission and standard of care.
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